Company Description
The Heartfulness Institute is a not-for-profit organization that aims to promote spiritual evolution through practical and innovative approaches. With a broad range of resources to meet different levels and needs, the Institute offers meditation, relaxation, leadership, well-being, and lifestyle programs to individuals around the world.
Work Location: Kanha Shanti Vanam, Hyderabad
Key Responsibilities:
1. Reception and Greeting:
- Welcome and greet visitors in a professional and friendly manner.
- Answer and direct incoming calls promptly and efficiently.
- Ensure a neat and organized reception area.
2. Visitor Management:
- Register and announce visitors.
- Maintain a log of visitors and provide visitor badges as needed.
- Escort visitors to appropriate personnel or meeting rooms.
3. Communication Handling:
- Manage and distribute incoming and outgoing mail and packages.
- Handle emails and phone calls, redirecting inquiries to the appropriate departments.
- Maintain a high level of telephone etiquette.
4. Administrative Support:
- Provide administrative support to various departments as needed.
- Assist with data entry, filing, and other general administrative tasks.
- Manage and schedule appointments, meetings, and conference rooms.
5. Information Dissemination:
- Disseminate information to employees and guests as required.
- Keep updated records of contact information.
6. Facilities Management:
- Monitor and maintain office supplies and place orders as necessary.
- Coordinate with maintenance and housekeeping for office cleanliness and repairs.
7. Security Measures:
- Enforce security protocols, including the issuance of access cards and monitoring visitor access.
- Report any suspicious activity or security breaches.
8. Problem Resolution:
- Address and resolve inquiries or issues from employees or guests courteously and promptly.
- Collaborate with other departments to address complex problems.
Qualifications and Requirements:
- Any Graduate, or equivalent; additional qualifications in Office Administration or related field is a plus.
- Proven experience as a Front Desk Executive or similar role.
- Proficient in Microsoft Office Suite.
- Strong communication and interpersonal skills.
- Well-organized with excellent multitasking abilities.
- Ability to remain calm and professional under pressure.
- Familiarity with administrative and clerical procedures.
